Employee Resources
So You Can Give The Best Care Possible
Required Courses
We require our employees to complete the following courses. Link to course websites are provided.
DWC Training
Link to website: https://www.dwctraining.com/Trainings/Lists
- Abuse and Neglect
- Cultural Competence: Diversity, Equity, and Inclusion (DEI)
- Emergency Preparedness
- Grievances, Appeals and State Fair Hearings
- HIPAA Basics
- Human Sex Trafficking
- Infection Prevention and Control Practices
- Limited English Proficiency (LEP)
- Medicare and Medicaid General Compliance Training
- Medicare Fraud & Abuse
- Person-Centered Planning and Individual Plan of Service for Direct Support Professionals (Direct Care Workers)
- Recipient Rights
Supplementary Courses
Find the courses here.
Alzheimer’s and Dementia Care
- Bathing and Showering Someone with Dementia
- Caring for an Aggressive Person
- Providing Care for Someone with Dementia
COVID-19
Complete all courses under this section
Older Adults
- Assisting Stroke Patients
- Bathroom Blues
- Elder Abuse and Neglect
- The Importance of Protecting a Senior’s Skin
- Shaving, Grooming & Dressing
- Proper Skin Care and Bathing
Safety
- Assistive Devices to Help Seniors and People with Disabilities
- Back Anatomy and Body Mechanics
- Caregiver First Aid
- Critical Incident and Suspected Abuse or Neglect Reporting
- Safety Precautions & Fall Prevention
- Transferring People the Right Way
Medication and Pain
- Direct Care Workers and Medication Assistance
Michigan Medicaid Provider Manual
The manual can be found here.
Additional Resources
You can find additional resources at the HHAExchange website.